Terms of Service

1. Service Overview

We offer parcel pickup, transportation, and delivery services not only across the country but also internationally. While we strive for timely and safe delivery, delays may occur due to traffic, weather, or logistical issues.

2. User Responsibilities

• You must provide accurate and complete shipment information.
• Proper packaging is your responsibility to avoid damage during delivery.
• Prohibited items (e.g., hazardous, illegal, perishable) must not be sent.

3. Pricing and Payment

Prices are shown before order confirmation and may include service fees or taxes. Payments can be made via accepted methods (e.g., card, mobile payment, or COD). Prices are subject to change without notice.

4. Pickup and Delivery

Ensure someone is available at the pickup and delivery locations at scheduled times. Missed deliveries may result in additional charges for re-delivery.

5. Liability

We are not liable for loss or damage due to poor packaging, prohibited items, or events beyond our control. Compensation for lost or damaged items is based on declared value after investigation.

6. Refund and Cancellation

Orders can be canceled before pickup. Eligible refunds are processed within 7 business days. No refunds are given for completed deliveries.

7. Intellectual Property

All website content, including design, logos, and branding, is the property of [Your Courier Company Name] and may not be copied or reused without written permission.

8. Privacy

We collect minimal personal data to operate our services. See our Privacy Policy for full details.

9. Modifications

These Terms may be updated at any time. Continued use of our service implies your agreement to the updated Terms.

10. Contact

For questions or support, contact us at:
📧 Email : support@bahok-courier34@gmail.com
📞 Phone: +8801XXXXXXXXX